Heart 2 Heart Disability Services

OUR PURPOSE

We are committed to supporting and empowering people with a disability to live life on their own terms.

We’re completely in tune with the ethos of the NDIS – in fact we were formed because we didn’t feel other providers really ‘got it’. We also know that, regardless of its intent, the scheme isn’t always plain sailing, but we’re with you every step of the way.

At our core, we want you to live a great life. We’re a business, of course, but we exist because we know what it’s like to struggle and we know what it’s like to want so much more for the people we love. We also know what it feels like when the puzzle pieces fit together and you experience life-changing support.

We want that for you too. 

THE FUTURE

We’ve always known what we stood for, but as we’ve grown we’ve had to make some big changes to get our organisation into the shape you deserve.

We’ve brought on new staff, introduced new systems (we know rostering in particular has been a problem for both customers and staff) and refined our processes. We hope you’re already feeling the benefits. 

Paul Lowe as General Manager. Trent Wagenmakers is our Operations Manager, covering Toowoomba and the South Burnett,  Greg Garrad is the Account and Payroll Team, Katie Dunne leads the team of Support Coordinators. 

With this fine team working behind the scenes and listening to you, our customers, we’ll continue to improve our services. And you can rest assured that any changes we make are done thoughtfully and with one clear aim; to make your life even better.

And now, thanks to our shiny new website, you can easily access lots more information about what we do – and can do for you – as well as handy resources to help you navigate the NDIS.

As ever, if you’ve got any questions or concerns, please reach out. Call (07) 41790111.

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